Help Center

There is no physical store. Please state your delivery method/parish.

Cash orders are held for a few hours only. 

Bearer Deliveries (Same Day)

Kingston $900 

Portmore $1,700

Spanish Town (LOJ Plaza parking lot) $1,700 

Payment options: Scotia, NCB, PayPal, Cashapp, Zelle, Cash on Delivery (COD) and a card machine.

No exchange on white items.

Jamaica Post/Zipmail (2-4 days)

Pay $1,400 for your package to be delivered to your local post office ($900 bearer fee + $500 Zipmail fee).

Knutsford Express (1 day/24hrs)

Cost $1,200 (send $500 for a bearer to drop off your package at the Kingston Knutsford office & you pay $700 when you go to collect your package). 

Please leave a note at checkout stating which location is most convenient for you.

• New Kingston, Boulevard or Harbour View
• Angel's (Spanish Town) or Portmore
• Montego Bay - Pier 1 or Airport
• Ocho Rios - Ocean Village Plaza
• St. Ann - Drax Hall
• Port Antonio
• Port Maria
• Falmouth
• Negril
• Savanna- La-Mar
• Luana
• Gutters (St. Elizabeth)
• Mandeville
• Hanover
• May Pen

We open 10 am to 5 pm Tuesday - Saturday.

Daily Knutsford Express drop-offs are at 12 pm & 5 pm usually.

Payment should be received an hr and a half before those times.

Knutsford Express is a 24 hrs process. After receiving your receipt, you may call Knutsford if you want a more specific estimated time of arrival.

More information about Kingston & St. Catherine bearer deliveries.

We open 10 am to 5 pm Tuesday - Saturday. For best results, please place your order from the day before. 

The bearer picks up packages at around 11 am and 4 pm. The earliest delivery is at HWT by 12:00 pm. 

Orders should be received at least 1 hr before the pick up times.

Only one trip to St. Catherine per day: Spanish Town & Portmore by 3:30 pm. Your order should be recieved by 11 am.

All of the orders in the final batch for Kingston are booked as "by 6 pm" deliveries.

International Orders

Delivery prices do not include duties or customs fees. Different locations may attract additional fees. We will not take responsibility for any such additional costs that may arise after your item has been shipped. Shipping fees are non-refundable. Eg. A package sent off from DHL on a Wednesday is usually estimated to arrive by Friday. These deliveries are usually on time, but in the event that it does not reach on time (because of DHL), we will not reimburse the shipping cost. Only errors made by us are reimbursable. 

Please ensure you understand & accept these risks before ordering. 

Delivery prices & time estimates are available at checkout.

Free/Subsidized Shipping

All orders over $65USD or $10,000JMD successfully delivered are eligible for free/discounted shipping.

Kingston $800- Now Free

St. Catherine $1,700- Now $900 

Zipmail & Knutsford $500 bearer fee - Now free

Defaults

If the shipping method in your online order is Knutsford Express and your parish has multiple locations, we will automatically ship to the following locations if you not did specify or make contact to ammend your shipping details.

Montego Bay - Pier 1

Ocho Rios - Ocean Village

St. Elizabeth - Gutters

Kingston - New Kingston

We only accept PayPal payments on the website.  If you’d like to pay using CashApp or Zelle, please send a dm on Instagram. We accept JMD bank transfers to our Scotia & NCB accounts. Cash on delivery is allowed for bearer deliveries in St. Catherine & Kingston only. Please contact us via Instagram to place your orders if you aren’t checking out on the website. 

All the products on our site are charged in US dollars. We do not provide currency conversion your bank will convert depending on the going rate at the time you place your order.

As soon as your order is received, you will be provided with a tracking code/information within 24hrs. 

Your feedback is very important to us. We describe and photograph items as accurately and honestly as possible. If satisfied, you may leave review of your product when it is received. We are highly appreciative of your support and cooperation.

Tag and hashtag us in your photo on Instagram and Facebook for a chance to be featured on our social media pages! Thank you! 

We don't offer refunds. Exchanges are conditional and must be requested within the first 24 hours of receiving the product (a return receipt will suffice for international orders). Please get measured so that you know your size. When ordering, you can ask for a size chart and ask how the item fits/read the product description. No exchange on white products. No exchange on gloves, leather items and products that have an underwear element to them e.g. bodysuits, swimwear, tights, etc. The customer bears all shipping expenses. There is a restock fee of $1,500 for a product (a restocking fee is charged to a customer when merchandise is returned). The product must be returned in the same condition as when it was received.

Disclaimer: The product descriptions are guides to how the item fits. They are not guarantees.